"Hey Wells, we got the cds and stuff yesterday, it turned out so awesome. Thanks so much for everything man, we seriously couldnt be happier. We'll definitely get in touch with you when the time comes for our next project. Thanks again and take care."
"Andre, thanks so much, once again, to you and everyone at ICON... The albums are great and we couldn't be happier. If someone were to ask us where to get their album done, you know what we'd tell them..."
"Icon Omnimedia was able to turn around our project extremely quickly, and with excellent communication, professionalism, and quality."
"• "What we do as a label would be impossible without ICON. I think
of ICON as I would my ideal girlfriend: fast, organized, polite and
cheap... if only they were single..."
"
"Icon Omnimedia has surpassed my highest expectations. I'm a label owner and a manager so I encounter conniving money-hungry businesses every day and for years I’ve found myself getting screwed by every company I’ve done business with. Icon Omnimedia was an oasis in a vast desert of disappointment, anger and frustration. For example, the customer service is amazing; an employee is logged onto AOL Instant Messenger almost 12 hours a day. I bugged the crap out of them with thousands of questions and each was answered promptly and thoroughly. When I received my finished product, the quality was way better than expected. My record label is forever grateful to Icon Omnimedia for making life easy. And did I mention that they're hundreds of dollars cheaper than any manufacturing company I've found in 3 years of intense searching!"
"Throughout the entire CD manufacturing process, ICON showed the utmost of professionalism. They kept us informed on the progress of our project, and raised concerns when they felt something was not going to print as well as it could. And the product itself can speak for itself. Our album looks great!"
"Thanks again! You guys did a great job and I’ll let anyone I know who is looking for the same about you guys."
"The CD layout looks great - send it off!!! Again, we are super stoked by your service at this point and can't wait to do business again in the future - you guys have exceeded our expectations for an order as small as this it. Thanks again."
"ICON has been without a doubt the best replication company i have ever worked with. From the unbeatable prices, knowledgeable/friendly staff, to the extremely fast turntime ICON is number 1. I am 100% satified with my final product and it turned out even better than I thought it would be. Thanks ICON!"
"Just got the product for Circus Circus and I wanted to let you know that as always it looks top notch! I know that we aren’t one of your biggest customers, but as always I appreciate the efforts of you and everyone else there to always accommodate us and to always deliver the best product (at the best prices!!!!).
"
"I just got the CDs and they came out awesome! Thanks again for another great release! I wouldn't dream of having my cd's done anywhere else! "
"Nothing but great things to say about the experience and the product. Quality service, excellent communication, good price. Extremely professional. We will definitely use Icon again and recommend them to all. They helped to make us look good."
"Icon Omnimedia is absurdly easy to work with. Such a comfortable and laid-back, yet still 100% professional, operation is hard to find in any field of manufacturing, but these guys hit the nail on the head every single time. And in the unlikely event that something gets messed up in a job, they're the first to jump in and right any wrongs ASAP. The best dudes to work with, hands down!"
"I worked with ICON to put out the compilation CD I did for my radio show and I must say it was awesome. The CDs came today and they look amazing! Rich was super helpful, he answered all my questions and was more than willing to help out with anything I needed. Thanks ICON for doing an incredible job!"
"Hey, I just got the CDs - they look and sound great. And this means that our "record release" party next week is actually indeed going to be our record release party! Thanks so much! You guys rock!"
"Hey guys, we just wanted to write you and tell you how amazing our CD came out. The booklet looks amazing and the CD is perfect. Thank you so much for all your work on our CD."
"You guys have been amazing to work with, I am really blown away.
"
"The Customer Service at Icon is outstanding. In addition to pressing cd's I am also a customer service manager and the service Rich provided as my account rep was world class. "
"Today we received our order and the finished product blew us all away! The turn around time was faster than estimated, we weren't even expecting them today! Thanks Icon!"
"I love ICON! Always on top of things, always on time and always super-
helpful - especially when I need an urgent turn.
"
"Icon Omnimedia did a great job with our latest CD project. Wells was available whenever we had questions, and the graphics department did a great job of tweaking our cover art. They even came up with a whole new creative design for us just so we could compare it with what we already had. We needed the CDs within a pretty tight deadline and Icon delivered. They even made special shipping accommodations to ensure that our project would be back in time for our album release party. I highly recommend Icon Omnimedia. They are professional, reliable and they have outstanding customer service. A+ !"
"Hey Wells, I got the CDs a few days ago. Man, they look hella tight! Just as we imagined them if not better. Thanks so much for making sure they got here in time. The band will get to see them for the first time tonight and I know they'll be just as pleased. "
"Thank you very much for getting this done so quick, and being so helpful. A lot of business's I deal with could learn a few lessons from you guys :) "
"ICON never fails to deliver! Great service, great staff and great quality. "
"Icon Omnimedia gave us very quick and reliable service. They were extremely efficient and attentive to any of our concerns and provided us with a product that we are extremely happy with. We can not thank you enough. There is no doubt that we would use Icon Omnimedia for our duplication needs in the future."
"After about 2 years of searching for CD manufacturers, I found some that had great customer service, but poor product. I found some that had great product and price, but as a smaller label, I was treated like a second-class citizen. When I found Wells and Icon Omnimedia, I knew that this was the place for all of Spook City's business. Wells has always been there to answer any of my questions (no matter how stupid and/or annoying) whether on the phone, via email, through IM, and even on the weekends. His product and turn times are amazing. And on top of it, I can't find a better price."
"We will definitely recommend Icon to everyone I talk to... Fantastic quality, good service, great value!"
"Thanks for everything guys. The CDs came out great. We had a very successful release and I could not have done it without you guys."
"ICON is quite honestly the greatest company to work with (and I've worked with several). Thanks again!
"
"IconOmni was wonderful to work with! When a problem came up with our job, Wells was quick to help out and make sure we got everything straightened out and ensured the discs were back by the date we needed em. In the end, it only took 10 days for our job to be completed! On top of all that, the prices are pretty hard to beat too!"
"I just wanted to thank you guys for being so accommodating and pleasant during my whole experience ordering the CDs from you guys. It was a pretty stressful and rushed time, but you guys made it all happen without a hitch. The CDs came out looking very professional, and we got them exactly when you said we would."
"The guys at ICON are totally sweet, and our stuff comes back looking
killer every time.
"
"ICON is a solid establishment that takes pride in the customer experience. These guys maintain a level of sincerity and integrity that is truly unsurmountable. They will bend over backwards to surpass even your wildest expectations every time. There's no doubt such candor deserves warm words and a sincere pat on the back. Thanks ICON... You guys rule at life!"
"Hey, I just got my copy of the Fresh Sunday CD, and it looks really awesome. I'm really impressed with you guys' work, and whatever layouts I might do in the future, you guys will be the first I come to. Thanks for all your help and flexibility. You guys really took off the stress of a short deadline, and the product looks excellent. Thanks again."
"Thanks so much again for all your help, you guys were awesome and you'll be the first place I contact for my next CD job.
"
"I love how the CD's came out. Thanks so much for your great work and getting it done hugely fast. Thank you!!! I really appreciate it.
"
"We shopped around for replication companies, and went with ICON because of their price. We recieved our bands CDs and they're amazing! We also had to call a few times for customer service, and everyone on the staff at ICON was polite and helpful. It doesn't get more professional than ICON. Thanks"
"Thanks for the CDs and your help on them. I've been telling folks across the country about y'all, I hope that is helping you sell services."
"We've used Icon twice now and both times they provided excellent service with quick turn-around time. Incredibly helpful on the phone with special requests and general info. Highly recommended!
"
"We received all the CDs yesterday - they look great! Thank you SO much for your work. You guys seriously rock. I ran into a few other Seattle bands last night that have used you in the past and we all agree. Thanks for your great work! "
"ICON are amazing, great service, great people, great product, great turn arounds, great pricing, everything is great.. never any complaints."
"Wells is by far the best there is when it comes to working hard, good, and smooth! We got our CD's ahead of schedule, and it meant everything! Not to mention there was no hassle at all, best templates i have seen bar none!! Keep up the good work guys, you made a new customer for life out of Amaranthus!"
"Wells I received all of the CDs. They came out awesome! Thanx for all of your efforts, I appreciate it a lot. My next release will be rolling in by the weeks end... You guys rule. The print quality is awesome and the fan discs are real cool."
"Wells pulled off the most amazing thing ever for us. We plan on using Icon from now on."
"Hey thanks a lot! You guys did an amazing job. I'll be sure to spread the word, and come back to you guys."
"Rich, Kristin
I just wanted to personally thank you both for the tremendous work builtbyicon did with the Full Fathom Five release. I had a chance to see the results over the weekend and am beyond delighted.
Both the CD and DVD print work came out better than my greatest expectations. Thank you so much for making the art and design work look
so BEAUTIFUL as well as making the processes as painless and enjoyable
as I could have hoped for.
Hats off again,
thank you"
"Hi Rich, I just would like to thank you guys for everything (specially you and Matt, of course). The CD's came out great and the service and professionalism were unmatched! You can be sure I'll recommend Icon Omnimedia to anybody I know that needs CDs made. "
"You guys did an amazing job and your turnaround time was outstanding, even when faced with an unexpected problem. Your communications were also above and beyond and your use of AOL's Instant Messenger is truly innovative in customer service. I cannot say enough of how very happy I am to have used your company for this project and you can count on this very satisfied customer to use your company for many years to come. Thank you for your professionalism."
"Received the CD's today and wow they look amazing! Thanks so much for sending those quicker, they will be very helpful for my show Saturday. Looking forward to receiving the rest of the CD's! Thanks again for everything!"
"Thank you! I got the cds and they look great. I couldn't have asked for a better product delivery. I can't wait for my next project to work with you guys. Thanks again."
"We in Darby Was Right would like to thank Icon Omnimedia for a job well done. The CDs look awesome. We hope to be able to do future projects with your company... ...any of our friends' bands that are looking to press their albums, we will definitely refer them to you. We will also put a link on our website for your establishment. Once again, thank you very much."
"If you are reading this and trying to decide who to use for your replication project, you have found them. Simply put, ICON is a joy to work with. They provide the best service I have ever received: all my questions were answered kindly and quickly, and my job was completed efficiently and effectively. Their work is flawless. ICON is completely amazing. End of story."
"I just wanted to drop you a quick email to let you know how extremely pleased I was with the Derringer project. The cd's look incredible, the packaging looks flawless and the turnaround was awesome. You guys will definitely be my lone source of manufacturing for my upcoming releases. Thank you also for hooking us up on the shipping fee. You guys were definitely worth every penny!"
"Amazing! You guys rule! I can't thank you enough for getting this job done so quickly... Did I mention you guys rule?"
"Rich, just wanted to say that it was a pleasure working with your staff. Everyone answered my emails right away, service was excellent and gosh, they're way nice too. You will have more repeat business from us!!!!!"
"This is Matt from The Clap. I wanted to thank you guys for everything you did for us in 2003, including getting us our cd's in time for our release show. We were very impressed by the quality and packaging of the CD's. I usually don't have a good experience when dealing with anyone in the music business but you guys were very professional and every few days I had an update on how the CD was coming along which was very helpful when I booked a release show before the deadline (which you beat by 2 days). thanks again. I'll be looking forward to do business with you in 2004."
"You guys are great to work with. The cd came out amazing!"
"Thanks for doing a great job on the Blase Debris CDs."
"My discs arrived today; they look (and sound) good. Please pass my thanks for a job well done to everyone involved at Icon. You’ve earned my repeat business in the future."
"Icon Omnimedia makes the process of developing e-cards and enhanced CDs a breeze. The way those guys operate makes the process easy and inexpensive while delivering the kind of results that sell records."
"We got the cd's and they are great! Thanks to everyone who helped. Can you send a special thanks to Kristen Hale. We probably made her life miserable with all the problems approving the artwork. It was all worth it because the end result is amazing! Thanks again, and looking forward to needing more soon."
"I just wanted to let you know the cd's arrived yesterday, and they look GREAT! Thanks a million for everything you and everyone else at ICON did for me. I'll recommend you to people I know looking to press CDs."
"I just wanted to drop a line and let you know how pleased I am with the final product on the job you did for us for The Memory. The printing was crisp, the price was great, and your assistance was invaluable.
"
"I just want to take a minute to thank you for the great job you did on the CDs for my band, Awesome. Everyone I spoke with was friendly and laid back and made me feel really great about doing business. It's a huge confidence builder for the band to have such a nice quality CD. And it's a great feeling to know we didn't have to go deep into debt just to do it. Thanks again, and we hope to do business with you in the future!"
"Hey, I just want to say thanks a lot for all your help! Our CDs arrived this afternoon, and they are looking VERY good. We really appreciate you guys and how easy you are to work with. We plan on doing our future releases through you. Once again, thanks for everything!"
"Icon Omnimedia rocks, their customer service is the best. Also, they leverage technology in a very simple, yet effective way that saves both the customer and vendor time and stress."
"The Icon dudes are great. If you need an answer, they answer you right away. If you have a problem, they solve it quickly. Big or small job, they treat every customer well. It's really refreshing. "
"I also just want to let you guys know that I have NEVER EVER dealt with a company that was so incredibly helpful and friendly. The best!! Looking forward to future projects with ICON."
"Thank you! It was a pleasure working with all of you. I will keep you in mind for the future and I also already referred a friend to your organization.
"
"Icon Omnimedia far exceeded any and all of my expectations. Great prices and excellent service made the entire experience a treat instead of a hassle. The production and shipping times were short and the cds arrived looking exactly like they were supposed and of top quality. I would strongly recommend Icon Omnimedia to anyone and I will definitely be using there services again."
"I just wanted to thank you, the cds came today and they are perfect. You've made a new client happy!"
"Hey, We just received the shipment of CD's. I was e-mailing you to thank you for all your amazing work and to tell you that we will be doing many more copies and will be using your amazing company again. We will also refer you to all our bands we are friends with. Thank you VERY much for the speedy print job and the quailty of the work was fantastic. "
"Thank you! We are extremely pleased with the work you did with our latest release. The artwork is very professional and the audio reproductions are spot on with the master. The staff was very helpful, friendly and the turn around time was fast. Thanks again for the great work and we will be pressing many future releases with you!"
"I really appreciate your attention to our project. Everyone I have delt with at ICON has been more than helpful and great to deal with. This is my first project with you guys and my experience has been well above my expectations so far. Tell everyone we said thanks and I'll never go anywhere else!"
"You guys did excellent work and had a very fast turnaround. Don't worry, I plan on coming back in the near future. Thanks a lot."
"I will definitely do business with Icon in the future. I already had high expectations and they exceeded each one."
"Just wanted to say it's been a pleasure working with you guys. Everything came great, exactly how we thought it would, and on time with no surprises. We will definitly keep ordering from you. Thanks for all your help.
"
"ICON came through bigtime on both projects i've done with them. Fast turn around and 100% quality. Fexible to my demands, and exceeded my expectations."
"ICON OMNI MEDIA HAS DONE SEVERAL PROJECTS WITH US OVER THE LAST 4 YEARS AND THE QUOTES HAVE ALWAYS BEEN ON SPOT AND THEIR TIME ESTIMATES ON DEADLINES HAVE BEEN SPOT ON AS WELL
THEY ARE A VERY FANTASTIC COMPANY THAT DOES BUSINESS THE RIGHT WAY, THAT'S WHY OCTALUX EXCLUSIVELY USES ICON
OCTALUX"
"You folks underpromised and overdelivered. I was shocked to see the CD boxes in front of my garage door 1 full week ahead of the date you had promised! As an added bonus, the product looked as great as I thought it would. We've definitely been blown away by the speed and service of ICON. Completely satisfied!"
"Hi Andre, the CDs arrived, and look and sound amazing, I couldn't be happier with how it turned out!
thank you for your patience, and more importantly for an amazing product!"
"I have to say without a doubt this is the best job that has been done on Vendlus. Zweizz look's amazing. The speed the job was accomplished, the quality of the product are a dream come true!"
